A recent Chartered Management Institute study states: "[COVID-19] has demonstrated the importance of good leadership. Managers have needed to respond quickly and effectively to challenges they have never faced before."

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The same study also cites a 32% increase in people performance and a 23% increase in organisational performance from leadership development. However, leaders cannot be developed through training courses and coaching alone. Instead, they must develop through increasingly complex situations such as managing change and people or working internationally.