We Have to Talk
There are many difficult conversations we would rather avoid: performance reviews, attempts to resolve conflict or simply passing on difficult news. Learn simple, yet effective techniques to make difficult conversations less difficult and become more effective in your job.
Proven 7-step approach to having courageous conversations.
Learn about the blame game and intention invention.
Effective for courageous conversations with direct reports, colleagues, customers, family and friends.
Learn to deal effectively with the emotions of difficult conversations.
Develop your '3 strikes and you are in' response.
7 clear steps for any situation.
The workshop made me think about my current approach and attitude and to consider if there are alternatives which are more constructive.